Public Sessions

Lois Joseph, CPTD


Coaching Essentials

Coaching skills for managers to help develop their team members. 

This is a virtual instructor-led course that unfolds over three 2-hour sessions.


Coaching is the single most important managerial skill that separates a highly effective manager from the rest. The problem is, most managers don’t understand how critical coaching is for the development, growth, and performance of their people. Because they don’t know how to use coaching in their leadership style, their employees stay stuck on projects, becoming discouraged and demotivated.

We know how frustrating it can be when your managers aren’t developing their people as effectively as they could be. Your managers deserve training that will deepen their leadership skills, so they can better accelerate the development and performance of those they lead.

Coaching Essentials®, authored by Blanchard Master Certified Coaches, teaches managers how to use coach-like behaviors so that productivity goes up, teams are more unified, and the company performs better overall. Our program embraces the tried-and-true coaching competencies as defined by the International Coaching Federation; our expert authors have spent more than 20 years mastering the language and practices that make these methods immediately useful.

Coaching Process

  • Connect – Build trust and positive relationships
  • Focus – Identify topics and goals
  • Activate – Collaborate to develop a plan for action
  • Review – Clarify agreements/discuss accountability 


  • Listen to Learn
  • Inquire for Insight
  • Tell Your Truth
  • Express Confidence

Managers will learn how to identify the most helpful coaching style for the situation and how to put it to work in your organization. There will be many opportunities to practice these new skills.

By integrating coaching skills into your management training, you get highly effective managers who know how to conduct powerful coaching conversations that create connection, increase trust, and help their team members perform at their best.


Available Schedule

April 29, May 6 & 13 at 2:00 – 12:00 pm ct each day 

Pricing Information

$550 Per Person

*Registration ends 5 days prior to the course.

Leading Virtually

Virtual Workers Deserve Capable and Caring Leadership

Virtual instructor-led course unfolding over three 2-hour sessions.


Today’s workforce is increasingly working from home and other remote locations, with teams spread across countries and time zones. Our managers are having to learn how to connect with their people through time lags and technology interfaces. It’s the new normal, and it comes with a new set of benefits and challenges.

Managing in this environment is tricky. It can be hard to understand what’s really going on, given less access to nonverbal cues and body language. It can be harder to build rapport and trust over long distances.

Employees working remotely also have many new challenges to adapt to. It’s harder to understand goals as tasks evolve with the additional separation from their leader. Working for hours or days with fewer human interactions is isolating, damaging morale and reducing connection to colleagues. And there’s a host of new technologies and techniques to master in order to communicate

Leading VirtuallyTM helps managers with remote staff learn a skillset to stay connected and increase the effectiveness and productivity of their people.

The virtual sessions offer learners a highly engaging experience that includes instruction, responses, reflection, group activities, and opportunities to practice new skills in a safe setting. The program also offers learners a chance to share stories and best practices in their transition to managing others virtually. Based on almost 20 years of helping managers lead virtually, this program focuses on three key practices proven to boost manager effectiveness in a virtual environment.

Available Schedule
  • May 18, 19, & 20, 2021 at 2:00 – 4:00 PM CT
Pricing Information

$495 Per Person

*Registration ends 5 days prior to the course.

Conversational Capacity

Remaining Candid and Curious under Pressure. 

This is a virtual instructor-led course that unfolds over three 2-hour sessions.


You can have the smartest people around the table, but if minor differences in opinion throw conversations off track and hinder progress, you are not getting access to their best thinking.  When a challenging topic or conflict arises, natural defenses kick in, making open and honest dialogue difficult.

When this happens, people can be either overly cautious and don’t speak openly or they get defensive and argumentative.  Most people don’t have the awareness or skills to work through it, so creativity, collaboration, and innovation suffer.  

Imagine if instead of wasting time with ineffective conversations, your teams were capable of having open, productive dialogue that resulted in collaboration and finding the best solutions.  Your teams should be able to put their most difficult, painful, divisive issues on the table and work through them in fair and productive ways. 

Conversational Capacity teaches people how to engage in constructive, learning-focused dialogue when challenging topics or conflicts arise so they can make informed decisions and find the best solutions, even under high pressure. 

Conversational Capacity includes compelling visuals and materials, engaging videos, and proven learning activities that teach participants:

  • The mindset of conversational capacity
  • The natural tendencies to either “minimize” or “win” and the consequences of both
  • How to quickly recognize when these emotional reactions threaten to throw us off balance
  • The four skills for balancing candor and curiosity to stay in the conversational sweet spot

After the sessions, participants will have the skills to stay in the conversational sweet spot, allowing for increased creativity and innovation, and avoiding regrets over things that happen in the heat of the moment.

Available Schedule
  • Check back soon
Pricing Information

$495 Per Person

*Registration ends 5 days prior to the course.

Bring the Training To your company

If any of these subject would be beneficial for your company, we can do a private session. 

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